Certificate III in Business

Learn the skills you will need to start your career in business and administration services.

This program will prepare you for a career across the public and private sector, including but not limited to the medical, legal, real estate, accounting, government and hospitality sectors.

You will learn the essential skills for operating within any business environment, including the creation and use of databases, how to produce spreadsheets, how to design and produce business documents and desk top publishing.

You will also develop your problem solving skills and learn efective team working and customer service skills.

The course content below provides all possible units related to the course. If the course has various streams, the units you are required to study will depend on your chosen stream.

APPLY KNOWLEDGE OF WHS LEGISLATION IN THE WORKPLACE BSBWHS302

MAINTAIN BUSINESS RESOURCES BSBADM311

COORDINATE BUSINESS RESOURCES BSBADM409

PROCESS CUSTOMER COMPLAINTS BSBCMM301

DELIVER AND MONITOR A SERVICE TO CUSTOMERS BSBCUS301

ADDRESS CUSTOMER NEEDS BSBCUS402

WORK EFFECTIVELY WITH DIVERSITY BSBDIV301

MAINTAIN FINANCIAL RECORDS BSBFIA301

CONTRIBUTE TO EFFECTIVE WORKPLACE RELATIONSHIPS BSBFLM303

SUPPORT OPERATIONAL PLAN BSBFLM305

PROVIDE WORKPLACE INFORMATION AND RESOURCING PLANS BSBFLM306

SUPPORT CONTINUOUS IMPROVEMENT SYSTEMS AND PROCESSES BSBFLM309

SUPPORT A WORKPLACE LEARNING ENVIRONMENT BSBFLM311

CONTRIBUTE TO TEAM EFFECTIVENESS BSBFLM312

ORGANISE WORKPLACE INFORMATION BSBINM301

UTILISE A KNOWLEDGE MANAGEMENT SYSTEM BSBINM302

PROMOTE INNOVATION IN A TEAM ENVIRONMENT BSBINN301

COMPLY WITH ORGANISATIONAL REQUIREMENTS FOR PROTECTION AND USE OF INTELLECTUAL PROPERTY BSBIPR301

DESIGN AND PRODUCE BUSINESS DOCUMENTS BSBITU306

PRODUCE DESKTOP PUBLISHED DOCUMENTS BSBITU309

USE SIMPLE RELATIONAL DATABASES BSBITU311

CREATE ELECTRONIC PRESENTATIONS BSBITU312

DESIGN AND PRODUCE DIGITAL TEXT DOCUMENTS BSBITU313

DESIGN AND PRODUCE SPREADSHEETS BSBITU314

PURCHASE GOODS AND SERVICES ONLINE BSBITU315

RECOMMEND PRODUCTS AND SERVICES BSBPRO301

PURCHASE GOODS AND SERVICES BSBPUR301

ORGANISE PERSONAL WORK PRIORITIES AND DEVELOPMENT BSBWOR301

Entry requirements (year 12)

Entry requirements (non year 12)

There are no formal entry requirements for this course. Students can only enter this course as a trainee.