Certificate III in Hospitality
Federation University Australia
About
You will learn a range of practical skills like creating stand-out coffee, delivering exceptional customer service and handling food in the safest possible way.
Then you can take your expertise to roles like making your regulars their beloved daily coffee, to managing customers in five star hotels, or even to studying further with our Diploma of Hospitality Management.
Whichever path you decide to take, your skills will be in demand, with the Australian Government recognising a skills shortage in the hospitality industry.
Structure
The course content below provides all possible units related to the course. If the course has various streams, the units you are required to study will depend on your chosen stream.
WORK EFFECTIVELY WITH OTHERS BSBWOR203
SOURCE AND USE INFORMATION ON THE HOSPITALITY INDUSTRY SITHIND002
WORK EFFECTIVELY IN HOSPITALITY SERVICE SITHIND004
PROVIDE SERVICE TO CUSTOMERS SITXCCS006
SHOW SOCIAL AND CULTURAL SENSITIVITY SITXCOM002
COACH OTHERS IN JOB SKILLS SITXHRM001
PARTICIPATE IN SAFE WORK PRACTICES SITXWHS001
ADVISE ON PRODUCTS AND SERVICES SIRXPDK001
CLEAN AND TIDY BAR AREAS SITHFAB001
PROVIDE RESPONSIBLE SERVICE OF ALCOHOL SITHFAB002
OPERATE A BAR SITHFAB003
PREPARE AND SERVE NON-ALCOHOLIC BEVERAGES SITHFAB004
PREPARE AND SERVE ESPRESSO COFFEE SITHFAB005
SERVE FOOD AND BEVERAGE SITHFAB007
PREPARE AND SERVE COCKTAILS SITHFAB010
PROVIDE TABLE SERVICE OF FOOD AND BEVERAGE SITHFAB014
PROVIDE ADVICE ON FOOD AND BEVERAGE MATCHING SITHFAB017
CLEAN KITCHEN PREMISES AND EQUIPMENT SITHKOP001
PROCESS FINANCIAL TRANSACTIONS SITXFIN001
USE HYGIENIC PRACTICES FOR FOOD SAFETY SITXFSA001
RECEIVE AND STORE STOCK SITXINV001
Entry requirements
Entry requirements (year 12)
Entry requirements (non year 12)
All applicants must complete a literacy and numeracy review prior to enrolment. The review is designed to assess your skills to ensure you have the foundations for successful completion of your studies. It will also enable teachers to identify any gaps in your current skills and allow them to offer additional support with literacy and/or numeracy to assist you to manage the requirements of your program.
All applicants must be employed as a trainee in the hospitality industry.
Institution
