Certificate III in Hospitality

Federation University Australia

About

You will learn a range of practical skills like creating stand-out coffee, delivering exceptional customer service and handling food in the safest possible way.

Then you can take your expertise to roles like making your regulars their beloved daily coffee, to managing customers in five star hotels, or even to studying further with our Diploma of Hospitality Management.

Whichever path you decide to take, your skills will be in demand, with the Australian Government recognising a skills shortage in the hospitality industry.

Structure

The course content below provides all possible units related to the course. If the course has various streams, the units you are required to study will depend on your chosen stream.

WORK EFFECTIVELY WITH OTHERS BSBWOR203

SOURCE AND USE INFORMATION ON THE HOSPITALITY INDUSTRY SITHIND002

WORK EFFECTIVELY IN HOSPITALITY SERVICE SITHIND004

PROVIDE SERVICE TO CUSTOMERS SITXCCS006

SHOW SOCIAL AND CULTURAL SENSITIVITY SITXCOM002

COACH OTHERS IN JOB SKILLS SITXHRM001

PARTICIPATE IN SAFE WORK PRACTICES SITXWHS001

ADVISE ON PRODUCTS AND SERVICES SIRXPDK001

CLEAN AND TIDY BAR AREAS SITHFAB001

PROVIDE RESPONSIBLE SERVICE OF ALCOHOL SITHFAB002

OPERATE A BAR SITHFAB003

PREPARE AND SERVE NON-ALCOHOLIC BEVERAGES SITHFAB004

PREPARE AND SERVE ESPRESSO COFFEE SITHFAB005

SERVE FOOD AND BEVERAGE SITHFAB007

PREPARE AND SERVE COCKTAILS SITHFAB010

PROVIDE TABLE SERVICE OF FOOD AND BEVERAGE SITHFAB014

PROVIDE ADVICE ON FOOD AND BEVERAGE MATCHING SITHFAB017

CLEAN KITCHEN PREMISES AND EQUIPMENT SITHKOP001

PROCESS FINANCIAL TRANSACTIONS SITXFIN001

USE HYGIENIC PRACTICES FOR FOOD SAFETY SITXFSA001

RECEIVE AND STORE STOCK SITXINV001

Entry requirements

Entry requirements (year 12)

Entry requirements (non year 12)

All applicants must complete a literacy and numeracy review prior to enrolment. The review is designed to assess your skills to ensure you have the foundations for successful completion of your studies. It will also enable teachers to identify any gaps in your current skills and allow them to offer additional support with literacy and/or numeracy to assist you to manage the requirements of your program.

All applicants must be employed as a trainee in the hospitality industry.

Institution