Certificate IV in Banking Services

The Certificate IV in Banking Services is designed for individuals who are seeking work in banking, customer contact centre or retail financial services environments.Graduates of this qualification find employment in the financial services sectors as above with typical job roles such as:senior sales consultant;

lending consultant;

lending officer;

team leader or supervisor;

customer contact centre service consultantThe Certificate IV in Banking Services qualification is designed to reflect professional job roles in financial services and other industries.

It contributes to and encompasses educational requirements to meet ASIC regulations for advice purposes.You will further develop your knowledge of preparing, implementing and controlling statements of advice, understanding client needs and objectives, producing reports and researching and adjusting the finance mix.The program also provides training and qualifications if you are already working in the financial services industry, allowing you to broaden your knowledge and career prospects and to improve your chances to further studies to degree level if desired.

Furthermore, the objective of the Certificate IV in Banking Services is to develop the skills and understanding of core financial services practices and satisfy ASIC requirements for meeting tier 2 requirements of Regulation 146 of the Australian Financial Services Reform Act and to prepare participants for the membership of appropriate industry Association(s).

Occupational Health, Safety and Technology

OHTH5873C Contribute to health and safety of self and others (BSBWHS201) OFFC5313C Use business technology (BSBWOR204)

ACCT5395C Develop and maintain in-depth knowledge of products and services used by an organisation or sector (FNSINC402) BAFI5225C Establish client relationship and analyse needs (FNSASIC301) BAFI5226C Develop, present and negotiate client solutions (FNSASIC302)

MKTG7952C Prospect for new clients (FNSSAM403) MKTG7950C Sell financial products and services (FNSSAM401) MKTG7951C Implement a sales plan (FNSSAM402) MKTG7949C Implement customer service standards (BSBCUS403)

Minimum Academic requirement

• Successful completion of Australian Year 12 or equivalent OR
• Completion of Post-Secondary studies (including Certificate III) OR
• Successful completion of the Australian Senior VCAL Certificate

Alternate entry - Work experience requirement

• at least 6 months work experience

RMIT's equity access schemes can support you to access and succeed in education. Equity access schemes allow additional consideration in the selection process. However, an equity access application cannot bypass the minimum entry requirements. More on equity schemes is located at: https://www.rmit.edu.au/study-with-us/applying-to-rmit/local-ctudent-applications/equity-access-schemes/types-of-equity-access/

International students

This program is not offered to international students.

This nationally recognised vocational education and training (VET) qualification is competency-based. This means that it is designed to enable you to develop the practical skills and knowledge (competency) needed to perform the duties and tasks in the job you are training for. Assessment in a competency-based program is about being able to demonstrate that you have developed these practical skills and areas of knowledge, and that you can perform at the standard required in the job. This could involve showing an assessor how you plan and carry out tasks, and explaining to the assessor how you know what you are doing. It could also involve completing a project and presenting a report on the process and outcomes. If you are working, your work supervisor may provide the assessor with a report on your competency.

You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning.

To be eligible for credit towards a course, you must demonstrate that you have already completed learning that:

• Is relevant
• Is current (and cannot have been completed more than 10 years prior to your application)
• It satisfies the learning/competency outcomes of the course.

Your previous learning that satisfies these requirements might have been formal, informal, or non-formal. This determines what type of credit you should apply for:

Supporting documentation

Credit Transfer

If your previous study was a Vocational Education (TAFE) or Higher Education program at RMIT University, you do not need to submit any supporting documentation.

If your previous study was undertaken with RMIT Training or with another institution you must submit documentation to support your application. This documentation may include:

• a certified copy of an Academic Transcript with final grades for Higher Education studies
• a certified copy of a Statement of Attainment for any completed TAFE studies.
• course outlines showing content, learning outcomes and assessment requirements; and an explanation of the grading structure used.

More information on Credit Transfers can be located at the following URL: http://www1.rmit.edu.au/students/enrolment/credit

Recognition of Prior Learning (RPL)

Evidence consists of products or items that you can provide or processes you can demonstrate to an assessor so they can judge whether you are competent. Evidence can be in many forms, for example:

• a demonstration of your skill
• third party reports (e.g. from your supervisor or work colleagues)
• training certificates or training program information
• examples of work that you have produced

Your assessor will help you decide what type of evidence is needed. They will also help you to source evidence that meets the relevant standard as set out in the unit of competence and is:

• sufficient or enough
• current i.e. you still have the skill
• authentic i.e. genuinely yours.

You may be required to put the evidence together in a portfolio but this depends on the nature of the evidence and the skills being assessed. In some cases, workplace demonstrations will be sufficient evidence.

More information on RPL can be located at the following URL: http://www1.rmit.edu.au/students/enrolment/credit/tafe/rpl

International qualifications

If any of the evidence supporting your application is not in English, you must supply an English translation by a professional translator deemed acceptable to RMIT. RMIT reserves the right to refuse to accept a translation by a translator that it deems unacceptable.

More information can be located at the following URL: http://www1.rmit.edu.au/browse;ID=mhm3hz4bvmoj1