Diploma of Community Services (Case Management)
Royal Melbourne Institute of Technology
About
The Diploma of Community Services (Case Management) equips students with the vocational skills and knowledge required by workers responsible for managing, coordinating and delivering person-centred services to individuals, groups or the community in general.
At this level, workers have specialised skills in community services and work autonomously under broad direction from senior management.
Workers are usually providing direct support to individuals or groups of individuals.Work may include day-to-day support of individuals in community settings or supporting the implementation of specific community-based programs.
Roles may provide support, advocacy or interventions to individuals, groups or communities and range from working under the direction and supervision of others to managing the programs and services themselves.Occupational titles may include:Assessor Family support worker Case coordinator Group facilitator / coordinator Case worker or manager Pastoral care counsellor Client service assessor Pastoral care manager Community services worker Program coordinator or manager Community worker Senior youth officer / chaplain Social welfare worker Coordinator family services Support facilitator Early intervention worker
Structure
C5345 Courses
C5345 Core Units - Select ALL Eight (8) Courses
| Course Title | Nominal Hours | Course Code | Campus |
|---|---|---|---|
| Develop and implement service programs (CHCCCS007) | 100 | HWSS6101C | City Campus |
| Develop workplace communication strategies (CHCCOM003) | 100 | GEDU6080C | City Campus |
| Analyse impacts of sociological factors on clients in community work and services (CHCDEV002) | 100 | HUSO5213C | City Campus |
| Manage and promote diversity (CHCDIV003) | 80 | BUSM7990C | City Campus |
| Manage legal and ethical compliance (CHCLEG003) | 80 | LAW5736C | City Campus |
| Facilitate workplace debriefing and support processes (CHCMGT005) | 120 | HWSS6102C | City Campus |
| Reflect on and improve own professional practice (CHCPRP003) | 120 | EMPL7098C | City Campus |
| Manage work health and safety (HLTWHS004) | 40 | OHTH5926C | City Campus |
C5345 Elective Units - Select Eight (8) Courses.
| Course Title | Nominal Hours | Course Code | Campus |
|---|---|---|---|
| Develop, facilitate and review all aspects of case management (CHCCSM005) | 75 | HWSS6103C | City Campus |
| Assess co-existing needs (CHCCCS004) | 80 | HWSS6069C | City Campus |
| Coordinate complex case requirements (CHCCSM004) | 75 | HWSS6105C | City Campus |
| Undertake case management in a child protection framework (CHCCSM007) | 70 | HWSS6106C | City Campus |
| Apply specialist interpersonal and counselling interview skills (CHCCSL002) | 60 | HWSS6120C | City Campus |
| Establish and confirm the counselling relationship (CHCCSL001) | 100 | OHTH5924C | City Campus |
| Work with forced migrants (CHCSET001) | 50 | HUSO5215C | City Campus |
| Recognise and respond appropriately to domestic and family violence (CHCDFV001) | 50 | HWSS6070C | City Campus |
Entry requirements
You must:
- Have completed a Certificate IV in Community Services or a related field (Youth Work, Disability & Alcohol & Other Drugs); or
- Have sufficient relevant experience and knowledge of community service work
Selection task
Your application must include a statement of your interest and experience in Community Services. If you are applying on the basis of your experience your application must also include:
- a current CV reflecting your experience in the Community Services Industry
- Personal Statement
Note: You must complete a Working with Children Check and Police Check before going on placement.
Learning outcomes
This nationally recognised Vocational Education and Training (VET) qualification delivers competency-based training and assessment, designed to help you develop the skills and knowledge (competency) needed to perform effectively in the work you are training for. Competency-based assessment allows you to demonstrate the skills and knowledge required to complete workplace activities, safely and consistently, at the standard required in your job, in a range of situations and environments. This could involve showing an assessor how you plan and carry out tasks while explaining what you know about the task and the relevant work environment. It could also involve completing a project and reporting on the both the process and outcomes.
If you are working, your work supervisor may provide the assessor with a report on the skills and knowledge you have demonstrated.
If you have already developed areas of skill and knowledge included in this program (e.g. through prior paid or voluntary work experience), you can be assessed and have these skills and knowledge formally recognised. This process is called Recognition of Prior Learning (RPL). There is information on the RMIT website about how to apply for RPL
- refer to https://www.rmit.edu.au/students/student-essentials/enrolment/apply-for-credit
Institution
