The Master of Leadership in Service Innovation is a new program offered online via UQ's partnership with edX to be globally accessible at affordable pricing.

The program is based on the principle that today's business environment is changing rapidly.

Digital disruption, automation, AI, socio-demographic changes and geopolitical shifts are just some of the factors that make managing challenging, not just for businesses, but for public sector and not-for-profit organisations.

This program adopts a multi and cross-disciplinary perspective aimed at developing the transformational mindset needed for leaders in a rapidly changing world.

The program coalesces two important challenges facing managers.

The first is the move to the service and experience-based economy, which makes it critically important to embed a culture of customer experience, value co-creation, and change throughout organisations.

This is facilitated by the second challenge:

embedding a culture of continuous innovation that enables organisations to execute new ideas to create value for all stake holders.

This program is offered in web-based mode only.

Due to course scheduling and pre-requisites, this program can be completed on a part-time basis ONLY.

Courses

See the course list for courses that can be studied as part of the Master of Leadership in Service Innovation.

Click on the course code to view the Course Profile, for further information including advice of courses with shared teaching activities.

To complete the Master of Leadership in Service Innovation

To fulfil the requirements of the Master of Leadership in Service Innovation, a student must complete the requisite number of courses chosen from the course list in accordance with the Program Rules.

Students should be aware of the University of Queensland policies and rules which govern the conduct of UQ programs. These may be found on the UQ policies and rules page on the my.UQ website.