Certificate II in Hospitality

Delivered exclusively through Victoria University Polytechnic’s VET in Schools program (external link) , this introductory course equips you with basic hospitality knowledge and skills.

You'll learn how to:

process financial transactions serve food and beverage prepare and serve espresso coffee use hygienic practices for food safety participate in safe work practices.

This course can be used as a pathway for entry into the Certificate III in Hospitality.

Please note:

this qualification is not open for general enrolments.

Secondary schools looking to partner with Victoria University Polytechnic should contact the VET in Schools team.

(external link)

To be awarded the SIT20316 Certificate II in Hospitality, a student must successfully complete a total of twelve (12) units of competency, comprising of:

• six (6) core units, and;
• six (6) elective units, of which:
• one (1) elective unit must be selected from Group A;
• three (3) elective units must be selected from Group B, and;
• two (2) elective units may be selected from Group B, elsewhere in the SIT Training Package, or any other current training package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification as well as be approved by the Polytechnic.

Course structure and units

CORE UNITS

• BSBWOR203 - Work effectively with others
• SITHIND002 - Source and use information on the hospitality industry
• SITHIND003 - Use hospitality skills effectively
• SITXCCS003 - Interact with customers
• SITXCOM002 - Show social and cultural sensitivity
• SITXWHS001 - Participate in safe work practices

ELECTIVE UNITS

Group A

• SITXFSA001 - Use hygienic practices for food safety

Group B

• SITHCCC003 - Prepare and present sandwiches
• SITHFAB001 - Clean and tidy bar areas
• SITHFAB004 - Prepare and serve non-alcoholic beverages
• SITHFAB005 - Prepare and serve espresso coffee
• SITHFAB007 - Serve food and beverage
• SITHKOP001 - Clean kitchen premises and equipment
• SITXFIN001 - Process financial transactions

Imported

• SITHFAB016 - Provide advice on food
• SITXCCS006 - Provide service to customers
• SITXCOM001 - Source and present information

Recognition of Prior Learning and/or Credit Transfers

Previous completion of units at the Polytechnic or any other Registered Training Organisation and/or previous attainment of skills and knowledge may be credited towards this course. Units must satisfy the completion rules of the qualification and be assessed as appropriate by the Polytechnic.

Meeting the minimum admission requirements does not guarantee you entry into this course. Some courses receive more applications than the number of places available. In this situation we will also assess your education, work and other relevant experience.

If you do not meet the minimum requirements you may be eligible for one of our special admission programs. We also encourage you to explore our study pathways to help you reach your goal.

Find out more about how to apply for our courses, and our commitment to admissions transparency.

Entry requirements

Prior to enrolment, all applicants will be required to complete a literacy and numeracy assessment to assist with determining eligibility and to identify learning support needs.

Pathways from VU courses

There are many ways you can start your education journey at VU. Pathways offer an easy transition between courses at different levels, so that you can start with a certificate and progress right through to postgraduate study.

Find out more about pathways and credits.

Recognition of Prior Learning (RPL)

You may be able to complete your qualification sooner through formal recognition of your existing skills. This is known as Recognition of Prior Learning (RPL).

To receive RPL, we assess your previous work, education and life experiences against recognised qualifications. Applications for RPL can be made prior to enrolling.

Call us on 1300 TAFE VP (1300 823 387) to discuss RPL options with the course manager.

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.