Diploma of Travel and Tourism Management

With access to the latest industry software such as Sabre and Galileo, you’ll learn about business management in tourism and global trends related to the industry.

You will develop skills in the following areas:

marketing strategy business management people management conflict management workplace health and safety practices tourism sales international and Australian destinations tourism practices international airfares.

You will gain a solid understanding of industry operations and develop the managerial skills to coordinate tourism operations or marketing and product development activities.

To be awarded the SIT50116 Diploma of Travel and Tourism Management, a student must successfully complete a total of twenty-three (23) units of competency, comprising of:

• twelve (12) core units, and;

• eleven (11) elective units, of which:

• six (6) units must be selected from Group A, and;
• five (5) units may be selected from Group A, Group B, elsewhere in the SIT Tourism, Travel and Hospitality Training Package, or any other current training package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification as well as be approved by the Polytechnic.

Course structure and units

CORE UNITS

• BSBDIV501 - Manage diversity in the workplace
• SITTIND001 - Source and use information on the tourism and travel industry
• SITXCCS007 - Enhance customer service experiences
• SITXCCS008 - Develop and manage quality customer service practices
• SITXCOM005 - Manage conflict
• SITXFIN002 - Interpret financial information
• SITXFIN003 - Manage finances within a budget
• SITXFIN004 - Prepare and monitor budgets
• SITXHRM003 - Lead and manage people
• SITXMGT001 - Monitor work operations
• SITXMGT002 - Establish and conduct business relationships
• SITXWHS003 - Implement and monitor work health and safety practices

ELECTIVE UNITS

Group A

• SITTTSL003 - Provide advice on international destinations
• SITTTSL004 - Provide advice on Australian destinations
• SITTTSL005 - Sell tourism products and services
• SITTTSL010 - Use a computerised reservations or operations system
• SITTTSL012 - Construct normal international airfares
• SITTTSL013 - Construct promotional international airfares

Group B

• BSBITU306 - Design and produce business documents
• SITTPPD003 - Coordinate and operate sustainable tourism activities
• SITTPPD007 - Research and analyse tourism data
• SITXMPR007 - Develop and implement marketing strategies

Imported

• SITTPPD008 - Develop tourism products

Recognition of Prior Learning and/or Credit Transfers

Previous completion of units at the Polytechnic or any other Registered Training Organisation and/or previous attainment of skills and knowledge may be credited towards this course. Units must satisfy the completion rules of the qualification and be assessed as appropriate by the Polytechnic.

Meeting the minimum admission requirements does not guarantee you entry into this course. Some courses receive more applications than the number of places available. In this situation we will also assess your education, work and other relevant experience.

If you do not meet the minimum requirements you may be eligible for one of our special admission programs. We also encourage you to explore our study pathways to help you reach your goal.

Find out more about how to apply for our courses, and our commitment to admissions transparency.

Entry requirements

Prior to enrolment, all applicants will be required to complete a literacy and numeracy assessment to assist with determining eligibility and to identify learning support needs.

Pathways from VU courses

There are many ways you can start your education journey at VU. Pathways offer an easy transition between courses at different levels, so that you can start with a certificate and progress right through to postgraduate study.

Find out more about pathways and credits.

Recognition of Prior Learning (RPL)

You may be able to complete your qualification sooner through formal recognition of your existing skills. This is known as Recognition of Prior Learning (RPL).

To receive RPL, we assess your previous work, education and life experiences against recognised qualifications. Applications for RPL can be made prior to enrolling.

Call us on 1300 TAFE VP (1300 823 387) to discuss RPL options with the course manager.

Pathways to further study

On completion of this course you will be guaranteed entry into the following degree and in some cases receive credit for your study:

You will be credited for up to 96 credit points of study.

Find out more about our study pathways to VU

This qualification reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. They operate independently, have responsibility for others, and make a range of operational business decisions.