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Managing relationships and differences in the workplace, whether that be within a team, customers or other stakeholders, is a crucial skill to have as a manager.Learn dispute resolution methods including negotiation, mediation and arbitration. You’ll learn about the processes involved in the various different dispute resolution methods and get experience in resolving disputes through case studies and role-playing in class.You might also have the chance to use avatars and virtual reality (VR) to prepare you for real life scenarios. We are the first university in Australia to introduce VR in this way.This course focuses on negotiating strategies, tactics and processes and considers the impact and sensitivities of culture, gender and emotions during the negotiating process. These can be implemented across many different industries including banking, health care, insurance, workers compensation and family dispute resolution.7 reasons to study a Graduate Certificate in Negotiation at MurdochBroaden your professional communication skills, or pursue a career change with the skills you will learn in this course. Practice your negotiation and mediation skills in a variety of simulation settings. Choose full-time, part-time, on-campus or online options to help you fit study into your working life. Most of our classes take place after work hours during the week, starting after 4.30pm, or on weekends. Take advantage of free workshops and seminars to help you with writing, statistics and analysing data, ethics, how to run surveys and research as a postgraduate student. Learn from academics who have worked in industry and can share their experiences with you. Our academics are lawyers, international trade negotiators, nationally accredited mediators, company directors and more. Units completed in this course count as course credit for our Master of Business if you want to take your studies further and custom build your own Master.Develop your skillsBuild essential skills and knowledge to meet your career or study goals. Topics you’ll cover include:organisational behaviour and management international business negotiations dispute resolution.Your careerA postgraduate qualification can help you further your current career and move into a more senior role or help you change career paths to pursue new opportunities. Depending on your own situation and career aspirations, there are many careers and positions that this course can lead to.Alternative dispute resolution processes can be applied to many careers and occupations in the areas of mediation, arbitration and conciliation.Careers could include:Conflict Resolution Mediator or Manager Dispute Resolution Officer Customer Resolutions Consultant Complaints Manager Conciliator Client Liaison Specialist Dispute Assessment Officer.You could work for government agencies as a conflict specialist and help settle cultural conflicts or you could work for a corporation as a neutral individual to settle internal organisational disputes.

Learn how to make better and informed decisions using data. Across all businesses and industries, more and more data is being collected by the second. How do you collect data, manage it and use it to gain a competitive advantage? These are the questions you will explore and understand in this course.Business analytics is a broad term that encompasses a number of skills, technologies and approaches to the analysis of business data for the purpose of supporting decision-making for management.Learn how to analyse data using a number of case studies and real life datasets from big business and national and international governments.You’ll learn to use industry tools like Google Analytics, Tableau, Microsoft Power BI and more. Note – depending on industry trends and best practice you may or may not use the exact programs specified above.3 reasons to study a Graduate Certificate in Business Analytics at MurdochThis course uniquely combines both the business and technical aspects of business analytics. Having both skillsets means you’ll graduate with a competitive advantage. Work in teams on problem-based case studies to prepare you for real-world scenarios and put your learning into practice. Take advantage of free workshops and seminars to help you with writing, statistics and analysing data, ethics, how to run surveys and research as a postgraduate student.Develop your skillsBuild essential skills and knowledge to meet your career or study goals. Topics you’ll cover include:Quantitative research for business. Data, metrics, reporting and analytics. Business analytics using industry-standard tools. Web research.Your careerA postgraduate qualification can help you further your current career and move into a more senior role or help you change career paths to pursue new opportunities. Depending on your own situation and career aspirations, there are many careers and positions that this course can lead to. Careers could include:Sales or Marketing Analyst HR Analyst Payroll Analyst Operations or Logistics Analyst Research and Data Analyst

Design thinking employs a mix of critical thinking and creativity to re-evaluate problems to come up with innovative ideas towards improving products and services. Many global corporations and governmental agencies have used design thinking for successful product innovation and resolution of complex service issues.The Graduate Certificate in Design Thinking has been developed with key industry collaboration to provide realistic insight into how creative approaches are used to generate innovative products and services around the world.You will employ human-centred design methods, which focus on user research, empathy mapping and customer insights in order to prototype possible solutions in a range of production and service situations. You will also be able to apply the practical skill sets by undertaking a real world client project as part of the course.This course will increase and update the skill set of graduates and current professionals of business, community development, engineering, graphic design, health services, information technology, marketing, strategic communications and sustainable development.Career OpportunitiesGraduate outcomes and capabilities could include:Commercial business professionals, such as entrepreneurs, consultants, marketers, managers and leaders who require innovative approaches for business challenges and idea creation. Resource sector workers in areas such as engineering, mining technology and product development who require innovative approaches for developing products and resource systems. Public sector workers in areas such as health, community develop and policy making who require innovative approaches for social service systems. Design sectors workers in areas such as strategic design, systems design, graphic design, service design, social design and UX design who require innovative approaches for developing products and services.

Fascinated by how the world works? In this course, you’ll analyse the role and structure of governments throughout the world.You’ll also explore the latest trends and developments in public administration, public sector management, policy research and evaluation, financial budgeting and management in both developed and developing countries.You’ll develop a deeper understanding of public sector administration and public policy, so you can explain and analyse the unique set of challenges that governments face with public policy, public sector administration and management.6 reasons to study a Graduate Certificate in Public Administration at MurdochThis course is unique to Murdoch and not offered anywhere else in WA. This course has been developed in consultation through our partnerships with local, state and federal government agencies, including the Public Sector Commission and the Institute of Public Administration Australia (IPAA). Study on your own terms. Choose full-time, part-time, on-campus or online options to help you fit study into your working life. Our classes can be taken intensively so you can complete your studies faster. Get involved in free workshops and seminars to help you with writing, statistics and analysing data, ethics, how to run surveys and research as a postgraduate student. You’ll be taught by leading academics who have worked in government, the public sector and the not for profit sector.Develop your skillsBuild essential skills and knowledge to meet your career or study goals. Topics you’ll cover include:comparative governance and public administration public sector management policy research and evaluation financial administration and budgeting.Your careerWhether you are pursuing a new career in the government or public sector, or are currently working within it, this course will give you additional knowledge and skills in public administration and evaluation to take your career to the next level. This course could also be a pathway to study at a Master level.You could find work in the government and public sector, the not-for-profit sector and in business.Careers could include:Policy Officer Policy Evaluation Officer Strategic and Implementation Officer Public Sector Manager Public Sector Liaison Manager.

Teaching mathematics gives you the chance to inspire future problem-solvers, explore new ways of thinking and influence a generation of thinkers.If you’re already a qualified teacher, this one-year part-time course will give you the qualification you need to teach lower secondary mathematics, from Year 7 to Year 10.You’ll learn mathematics and statistics for secondary teaching, secondary mathematics curriculum and practical methods of instruction.The specialist skills you gain will give you a wider range of career options – for example, if you are a primary school teacher who would like to explore secondary teaching opportunities.6 reasons to study Education (Secondary Mathematics 7-10) at MurdochStudy at the first university in Australia, and among only a few in the world, to offer the Tribes TLCTM Basic Course Certification as an accredited postgraduate unit. Be mentored by our experienced teaching professionals who are here to support you in becoming a confident, creative and flexible mathematics teacher. Our part-time, on-campus or online options help you fit study into your working life. Get involved in free workshops and seminars to help you with writing, statistics and data analysis, and presentation skills as a postgraduate student. You’ll have dedicated Student Success Advisors to help you along your postgraduate journey. Develop specialist skills that will provide you with a wider breadth of career opportunities and make you more attractive to prospective employers.Develop your skillsBuild essential skills and knowledge to meet your career or study goals. Topics you’ll cover include:Mathematics for Teaching Secondary (7-10) Statistics for Teaching Secondary (7-10) Teaching Secondary Mathematics (7-10) Practical Methods of Instruction for Secondary School Science and Mathematics.Your careerAs a Murdoch graduate, you’ll join a group of teachers employed in government and non-government schools and other education-related occupations across Australia and throughout the world. This graduate certificate will give you the practical skills and knowledge required to teach lower secondary mathematics.

As a science teacher, you could have the opportunity to spark life-long curiosity and inspire a search for answers for a generation of thinkers.If you’re already a qualified teacher, this one-year part-time course will give you the qualification you need to teach lower secondary science, from Year 7 to Year 10.You’ll study chemistry and physics for secondary teaching as well as secondary science curriculum and practical methods of instruction.The specialist skills you gain will give you a wider range of career options – for example, if you are a primary school teacher who would like to explore secondary teaching opportunities.6 reasons to study Education (Secondary Science 7-10) at MurdochStudy at the first university in Australia, and among only a few in the world, to offer the Tribes TLCTM Basic Course Certification as an accredited postgraduate unit. Be mentored by our experienced teaching professionals who are here to support you in becoming a confident, creative and flexible science teacher. Our part-time, on-campus or online options help you fit study into your working life. Get involved in free workshops and seminars to help you with writing, statistics and data analysis, and presentation skills as a postgraduate student. You’ll have dedicated Student Success Advisors to help you along your postgraduate journey. Develop specialist skills that will provide you with a wider breadth of career opportunities and make you more attractive to prospective employers.Develop your skillsBuild essential skills and knowledge to meet your career or study goals. Topics you’ll cover include:Teaching Secondary Science (7-10) Practical Methods of Instruction for Secondary School Science and Mathematics Physics for Teaching Secondary (7-10) Chemistry for Teaching Secondary (7-10).Your careerMurdoch graduates are employed in government and non-government schools and other education related occupations across Australia and throughout the world. This graduate certificate will give you the practical skills and knowledge required to teach lower secondary science.

If you’ve always dreamt of teaching in international settings, this course could be the launching pad you need. You’ll explore the historical background and contemporary world of international education, schools, curriculum, programs, ideas and students.This course, designed for teaching professionals, explores the concept of internationalisation with a specific focus on the International Baccalaureate (IB) suite of programs, including Primary Years Program, Middle Years Program and Diploma Program.This is a stand-alone course that examines and critiques a range of international curriculums and provides connections to the organisations driving these programs. You will also gain the professional development requirements associated with the International Baccalaureate Certificate in Teaching and Learning.Interested in further study in the field of international education? This course also provides a pathway with advanced standing into our Masters by Coursework degree.5 reasons to study International Education at MurdochStudy at the first university in Australia, and among only a few in the world, to offer the Tribes TLCTM Basic Course Certification as an accredited postgraduate unit. Observe and connect with school teachers and leaders in the field of International Education and be mentored by our teaching professionals who are here to support you throughout your course. Our part-time, on-campus or online options help you fit study into your working life. Develop an online teaching portfolio as you progress throughout the course to demonstrate your experience to future employers. Get involved in free workshops and seminars to further develop your skills in writing, statistics and data analysis, and delivering presentations as a postgraduate student.Develop your skillsBuild essential skills and knowledge to meet your career or study goals. Topics you’ll cover include:international education: issues and practices teaching, learning and working in culturally diverse environments learning and teaching in educational communities (IB and international schools).Your careerGraduates will be qualified to work in international schools throughout the world including International Baccalaureate schools and those schools internationalising the curriculum.Professional recognitionThis course has been authorised by the International Baccalaureate (IB). On completion, students will be eligible to receive a Teaching and Learning Certificate from the International Baccalaureate.

The Paris Agreement on climate change, growing world populations and limited fossil fuel resources have all created increased demand for renewable energy. How we increase supply, and integrate renewable energy into the current energy supply sector is driving the demand for professionals with climate change skills across the Asia Pacific region and Australia to serve as leaders of the emerging "green" economy.Develop the critical skills needed for the energy and carbon industries, and apply them to the challenges of global environmental and social change. Our industry-focussed units will equip you with skills such as energy auditing, carbon accounting, designing renewable energy systems, preparing energy policy briefs for government and developing corporate carbon management strategies.After graduating from this course, you may apply to study the Graduate Diploma in Energy and Carbon Studies.7 reasons to study a Graduate Certificate in Energy and Carbon Studies at MurdochMurdoch University has been at the forefront of energy teaching and research since 1975 and offers the most comprehensive suite of postgraduate course on energy and carbon studies within Australia. Study on your own terms with flexible full or part-time study - all units are offered completely online, allowing you to upskill while you are working. The course has been developed in conjunction with energy and carbon consultants, so you’ll graduate with the skills needed by industry. Learn from industry and academia experts who have research expertise in renewable energy system design and performance, energy efficient buildings and transport, sustainable energy development, Smart Cities, climate change risk assessments, carbon neutral strategies, energy storage, and biomass technology. Take advantage of our teaching and research facilities, including our renewable energy outdoor test area for research and development on solar photovoltaic technology, solar thermal power, wind turbines, hybrid systems and micro-grid technology. Our research findings are incorporated into the course materials, so you’ll learn the latest knowledge in the industry as soon as it’s available. Our graduates are held in high esteem by government agencies and organisations all over the world. They have secured jobs with the United Nations, the Red Cross, Western Power, GHD, AECOM, Rio Tinto, GE, and Honeywell among others.Develop your skillsBuild essential skills and knowledge to meet your career or study goals. Topics you’ll cover include:energy auditing and reporting carbon accounting and reporting developing corporate energy and carbon management strategies how to analyse energy policy and write a policy brief for government how to design a renewable energy system.Your careerThis course is designed to give you industry relevant skills that are internationally recognised and in high demand as the world transitions to a low-emissions energy sectorYou could expect to gain employment in the following industries and organisations:power generation renewable energy manufacturing and installation government departments international aid economic regulatory authorities energy efficiency and environmental consultancies carbon accounting energy and environmental consultancies university and private industry research organisations local councils.Professional recognitionSuccessful completion of the unit PEN590 Energy Systems gives you provisional accreditation by the Clean Energy Council for design of stand-alone photovoltaic systems.

The health industry is changing rapidly. Change is driven by an ageing population, greater consumer expectations, digital and technological disruption, the burden of chronic diseases and a growing focus on data and privacy.This course is designed for recent graduates, those who may be exploring a new career in the health sector, and clinical practitioners looking for an administration, policy and leadership career pathway.You can take advantage of our expertise in health research and teaching, with the opportunity to be taught by leading experts while connecting with industry employers at a local, national and international level.You can choose to specialise in the areas of: health administration and leadership, evaluation and policy, or health informatics and analytics. You can also take a non-specialised approach for a broader and tailored pathway.5 reasons to study a Graduate Certificate in Health Administration, Policy and Leadership at MurdochStudy on your own terms. Choose full-time, part-time, on-campus or online options to help you fit study into your working life. (If you’re an international student you’ll need to study full-time) In some specialisations, this course can be completed intensively over seven months. Get involved in free workshops and seminars to help you with writing, statistics and analysing data, ethics, how to run surveys and research as a postgraduate student. Get support from course advisors and academic staff along your postgraduate journey – and be taught by experienced academics and senior health leaders. Looking to continue on and complete a Master in as little as 18 months? We offer a 1.5 year Master of Health Administration, Policy and Leadership where you can use the units you’ve already completed in this course as credit.Develop your skillsBuild essential skills and knowledge to meet your career or study goals. Topics you’ll cover include:health economics and finance strategic leadership and management health policy and governance policy research and evaluation organisational behaviour and management health analytics and informatics.Your careerHealth is one of Australia’s largest industries, with more than one million people employed nationally. It is also our largest single employment sector here in WA, with an extra 798,000 healthcare jobs expected to become available by 2025. Source: Job Outlook Professional 2018Careers could include:Health Manager Project Evaluation/Administration or Policy Officer Finance Officer / Chief Finance Officer Health Business Analyst Health Information Officer.This course supports the growing demand for health service professionals nationally and internationally in medical associations, consultancy firms, insurance companies, medical technology firms and agencies, hospitals, advisory boards, government departments, and non-government organisations with a health focus.

Development policy can include anything from foreign aid and peace-building to promoting human rights, limiting climate change, negotiating between international corporations and much more.In this course, you’ll explore development policy, policy analysis and management practice across a range of settings. You’ll develop the analytical, strategic and problem-solving skills you need to work in government and the not-for-profit and private sectors, in Australia and internationally.5 reasons to study a Graduate Certificate in Policy and Development at MurdochTravel to Indonesia as part of the Study Indonesia Australian Consortium for 'In-Country' Indonesian Studies (ACICIS) program and earn credit towards your course by putting your learning into practice. Choose full-time, part-time, on-campus or online options to help you fit study into your working life. If you’re an international student, you’ll need to study full-time to meet your visa requirements. Study on your own terms. Classes are offered at a range of times with both intensive and traditional offerings available. Get involved in free workshops and seminars to help you with writing, policy research and analysing data, ethical decision making, how to run surveys and research as a postgraduate student. You’ll be taught by leading academics who have worked in the development and policy industry for companies such as OXFAM and Care International.Develop your skillsBuild essential skills and knowledge to meet your career or study goals. Topics you’ll cover include:critical approaches to development public sector management policy research and evaluation financial administration and budgeting.Your careerIf you’re a recent graduate expanding your knowledge in the area of policy and development, or a professional exploring a new career direction, this course will give you new professional skills and a competitive edge in your career.You could find work in the government and public sector, the not-for-profit sector and in business, in roles such as:Policy Officer Aid Development and Implementation Officer Policy Evaluation Officer International Aid Officer International Community Liaison Officer.