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The definition of digital maturity and paths to it are constantly changing due to technology innovations and consumer and regulatory expectations. In response, this program has been designed to address current and future knowledge and skill requirements of marketing and digital marketing leaders. For example, the ability to assess and lead the implementation of connected data platforms and marketing technologies, to develop personalised and increasingly AI intelligence informed customer experiences across the spectrum of online and real world channels, to design analytics that attribute and improve marketing performance and to formulate strategic partnership ecosystems and cultures to enable important marketing capabilities. This program will prepare you for life and work in a world undergoing rapid technological and social change.Over the duration of this program you will participate in a variety of learning experiences which are designed to support you in developing the knowledge and skills of contemporary marketing leaders. Learning and teaching approaches for this program may include webinars, problem-based learning and case studies. Activities and tasks are designed to facilitate theory application and peer learning in a collaborative, open manner using online tools and interactive discussion forums. The majority of assessable activities will be project based or authentic to industry based roles to enable you to graduate with a portfolio of evidence of your learning.This program is available for online study only.

Workforce transformation is a re-imagining of work, workforces and workplaces at the same time in response to rapid changes in social, environmental and technological and business contexts. For example, how does a manager plan for a sustainable and capable workforce in healthcare that addresses its ageing population while also considering opportunities and risks in artificial intelligence led task automation? This is one of hundreds of questions organisations are facing without the expertise to answer such questions.Whereas workforce transformation and human capital issues are generally seen as cross-organisational responsibilities, human resource managers, recruitment and training managers, and change consultants can play a key role in the successful adoption of such transformations over time due to their interactions with so many people within the business. However, for these role types to take the lead in such initiatives requires major shifts in mind-set, roles, capabilities and digital enablers with reinvention at the core.In response, the purpose of the Graduate Certificate in Workforce Transformation is to prepare human resource professionals and change consultants with knowledge and abilities to anticipate, shape and continuously guide the people component of workforce transformations that are inclusive and create business value. This program equips students with the ability to recommend workforce strategies that appreciate the relationships between structural workforce changes and the drivers of business value. Students will become adept at using point in time and long term trends in workforce analytics to recommend business decisions in areas such as training and development, recruitment and employee engagement while also developing ethical and reflective practices for leading ongoing and fundamental changes to work, workers, workforces and workplaces.Graduates of the Graduate Certificate in Workforce Transformation can expect to be employed in workforce development roles, workforce transformation project management, change consultants or HR professionals of varying levels, depending on your level of relevant work experience when you graduate.Over the duration of this program you will participate in a variety of learning experiences which are designed to support you in developing the knowledge and skills of a workforce transformation leader. Learning and teaching approaches for this program may include webinars, problem-based learning and case studies. Activities and tasks are designed to facilitate theory application and peer learning in a collaborative, open manner using online tools and interactive discussion forums. All assessable activities will be project based to enable you to graduate with a portfolio of projects as evidence of your learning. All classes for this program is delivered online.

The Graduate Certificate in Blockchain Enabled Business will provide you with practical and theoretical foundations in the nature and application of, and business and societal impacts of blockchain and related distributed-ledger technologies (DLTs). This program aims to develop specific knowledge and skills related to DLTs as well as more general capabilities in analysis and problem-solving, to meet the current and future expectations of business, government, professional services and social enterprises.The program equips students with the skills to identify and explore complex elements and develop innovative solutions. Over the duration of the program you will experience a variety learning experiences which are designed to assist developing skills as an independent and lifelong learner. Learning and teaching approaches for this program include: lectures and tutorials, problem-based learning, assignments, projects, the use of assessment and feedback tools, as well as the completion of a major research project. The types of assessment used in the program may take the form of formal examinations, assignments, case studies, projects, and in-class tests.The aim of the program is to provide students with the fundamental understanding of blockchain and DLTs as well as their applications and broad legal and ethical implications that will enable them to provide analysis and solutions within a private sector, public sector or social enterprise context. Blockchain and distributed ledger is a relatively new technology that is emerging as vitally important for all sectors of the economy and society. The range of potential field of employment available for graduates of this program is varied, but includes banking and finance, public policy and regulation, professional services and consultancy and social and charitable enterprises that will have a requirement for high level knowledge and expertise in the technology and its application. This program is delivered on-campus.

Digital transformation is a capability increasingly required by all companies to respond to market disruption and embrace Industry 4.0. Digital transformation focuses on leveraging technology to deliver improved customer and business outcomes. However, while 90% of companies wish to digitally transform, only around 10% are actually successfully transforming. The most urgent workforce need is for a highly capable middle management who can help manage, execute and lead digital transformation in Australian companies.This program will equip you with the multi-disciplinary skills, knowledge and mindsets required to successfully drive digital transformation in your current role or more senior positions in areas such as digital transformation, strategy, change management, risk, operations or business and technology management. This program delves into the most critical success factors of any digital transformation – integrating strategy, governance, data, analytics, people, culture and an organisational execution discipline. In recognition of the broad nature of digital transformation and diverse experiences and interests of people working in this space, you will have the flexibility to choose an elective most relevant to you from RMIT Online’s cutting edge Future Skills short courses.Over the duration of this program you will participate in a variety of learning experiences which are designed to support you in developing the knowledge and skills of a digital transformation leader. Learning and teaching approaches for this program may include webinars, problem-based learning and case studies. Activities and tasks are designed to facilitate theory application and peer learning in a collaborative, open manner using online tools such as Slack and interactive discussion forums. All assessable activities will be project based to enable you to graduate with a portfolio of projects as evidence of your learning.This program is available for online study only.

The Graduate Certificate in Global Trade is educating the next generation of leadership talent in the trade sector in Asia.The Graduate Certificate in Global Trade is an early exit point for those who enrolled in the Master of Global Trade after completion of the 4 courses: Global Trade, Sales & Cross-Cultural Negotiations, Global Market Entry Strategies, and Business Data Analytics.The program has been developed in collaboration with the Hinrich Foundation and with key industry partners. The shared goal for the global trade postgraduate degree is to respond to skill needs in the sector by developing an engaging trade focused curriculum and authentic educational experience.Supporting the notion that trade is the primary driver of economic development, delivering higher standards of living to the citizens of all countries that participate in the trade ecosystem, the program provides emerging managers with the opportunity to acquire contemporary business knowledge and skills to promote sustainable global trade in the region.Utilising face to face, online, and industry-based undertakings students will be involved in a variety of activities, which may include webinars, discussion forums, simulations, individual and team presentations, preparing industry partner consulting projects and other experiential activities. The program also offers extensive networking opportunities and a pathway for career advancement for graduates.The program emphasises the development of capabilities to engage in real world issues in the international trade sector. This program provides a range of authentic learning experiences which will allow students to develop a contextual macro understanding of global trade, build skills in the areas of trade facilitation, enhance managerial leadership and cross-cultural management, and to provide demonstrated evidence of learning applications.Successful completion of the program will provide recent graduates and emerging managers with the opportunity to acquire contemporary business knowledge and skills to promote sustainable global trade. The program has been developed to inspire, educate, grow and lead those intending to take up leadership roles in an increasingly complex and uncertain world. This program develops knowledge and skills which will enable graduates to actively contribute to the development of sustainable trade notably in the Asia region. The program also enables graduates to possibly join professional bodies, such as, Institute of Managers and Leaders (IML) and Hinrich Alumni Association.The Graduate Certificate in Global Trade graduates will possess a global outlook that is a highly desired factor by employers in both Vietnam and overseas. They are expected to stand in the pioneer group of the sector to manage cross border exchange operations in government, private corporations, import and export businesses, and research organisations.

The Graduate Certificate in Financial Planning is a stand-alone award that offers a pathway for further learning leading to a Graduate Diploma in Financial Planning or the Master of Financial Planning, or can be an exit point for those enrolled in the Graduate Diploma in Financial Planning or Master of Financial Planning. The program aims to broaden knowledge and skills for students entering with a qualification in an unrelated discipline, while students from a related discipline will deepen their existing knowledge and skills.The Graduate Certificate in Financial Planning provides recent graduates with the opportunity to acquire contemporary financial planning knowledge and skills to further existing careers in financial planning or provide an introductory understanding of financial planning as a discipline. Three of the four courses which make up the Graduate Certificate are bridging courses specified by the Financial Planner Standards and Ethics Agency for those graduates of financial planning programs who need additional postgraduate courses to meet the standards for registration as a financial planner in Australia.The program provides learning experiences to apply financial planning theories and concepts across a range of core financial areas of interest such as superannuation and retirement. Students will be involved in a variety of face-to-face and online learning activities, which includes lectures, simulations and other experiential activities (seminars, individual and team presentations, and preparing formal advice proposals).This program is delivered on-campus.

The Graduate Certificate in Customer Success Management aims to equip students with a mix of skills, tools and technical knowledge to design innovative customer value strategies that meet business goals and influence change in diverse contexts. This program addresses the increasing demand in organisations that use a subscription business model, such as Software as a Service (SaaS) companies. You will learn a range of analytical tools and techniques in order to drive sustainable value for customers through proactive customer engagement and management. You will be equipped with capabilities to critically reflect on customer value performance from personal, team and organisational lenses and apply improvement frameworks to drive change. You will also learn a variety of stakeholder engagement and communication strategies to develop sustainable and high value customer relationships.Over the duration of this program, you will participate in a variety of learning experiences which are designed to support you in developing your skills as a customer success professional. The focus is on developing the core capabilities of customer value strategy, analytics, delivery, and customer relationship management. The curriculum incorporates: customer value strategy, customer analytics and delivery, customer relationships and influencing, customer experience design, and digital leadership. In addition, you have access to RMIT Online’s Future Skills short courses as part of your study in a related area to further deepen your customer success management acumen.Learning and teaching approaches for this program may include webinars, problem-based learning and case studies. Activities and tasks are designed to facilitate theory application and peer learning in a collaborative, open manner using online tools such as Slack and interactive discussion forums. All assessable activities will be project based to enable you to graduate with a portfolio of projects as evidence of your learning.The program will prepare you to work as a customer success professional in a wide range of organisations where the ongoing loyalty and longevity of customer relationships is paramount.This program is available for online study only.

This program will equip you with knowledge and skills to critically evaluate the capabilities and limitations of the latest emerging technologies and determine the ways they intersect with current law and policy. The rapid emergence of new technologies is changing business models, disrupting existing law and policy and demanding new approaches to regulation. Lawyers are increasingly expected to be both well-versed in emerging technologies and equipped to harness these technologies to drive innovative legal practice. Policy managers must possess the skills to develop future-focused and fit-for-purpose regulation and policy that addresses the new challenges presented by disruptive technology.This program will prepare you with knowledge transferable between legal and policy contexts and capabilities to provide guidance, create legal frameworks, and give recommendations for policy formation to manage and adopt emerging technologies. It addresses data security, access, sharing and storage policies and frameworks that consider key ethics, risk, and governance issues under Australian and international privacy laws. It also emphasises the ability to assess new technologies in order to develop new tools and process to drive innovative practice within a business or organisation.The curriculum incorporates developing law and policy for emerging technologies, understanding data and privacy in our digital age, and driving innovative legal practice. In addition, you have access to RMIT Online’s Future Skills short courses as part of your study in a related area to further deepen your understanding of cyber security from a risk and governance perspective, and specific emerging technologies such as artificial intelligence and blockchain.Over the duration of this program you will participate in a variety of learning experiences which are designed to support you in developing the knowledge and skills to be well-versed in law and policy issues arising from impact of emerging technologies. Learning and teaching approaches for this program may include webinars, problem-based learning and case studies. Activities and tasks are designed to facilitate theory application and peer learning in a collaborative, open manner using online tools such as Slack and interactive discussion forums. All assessable activities will be project based to enable you to graduate with a portfolio of projects as evidence of your learning.The program will equip legal and policy professionals to adapt to a legal and regulatory environment increasingly facing disruption and innovation.This program does not qualify you for admission to legal practice in Australia. For more information about how to qualify for admission to legal practice, please see RMIT Juris Doctor degree .This program is available for online study only.

The Graduate Certificate in Data Science program is designed for graduates of computing, science, engineering or health bachelors programs with or without industry experience who want to become data scientists. It will prepare you for a career in data science, an emerging area driving economic growth, public policy and corporate strategy through management of very large collections of data to derive insights that ultimately benefit society. Job titles for data scientists in this new field are very diverse, for example: analytics specialist, business intelligence analyst, business intelligence developer, data analyst, data architect, data engineer, data miner, data scientist, web analyst.This program is delivered on-campus and requires in person attendance.

Analytics is an established quantitative field within both industry and higher education. With exponential growth in available data, the analytics discipline has emerged as a key field requiring skilled analysts. The Graduate Certificate in Analytics is designed to enable you to develop your critical knowledge of analytics and statistics, and your ability to apply this knowledge across a range of professions. The program will provide you with a foundation to develop your analytical capability further through your professional practice and/or further study.This program is delivered on campus; some courses may be available online.